Terms of Service

1. About the Service

Seoul Miin (the "Service") is a platform operated by OT MARKETING ("we") that connects overseas patients with clinics in Korea. The Service provides AI pre-consultation, booking with affiliated clinics, and a refund after your visit.

The Service is an information and connection service. It is not a medical institution and does not provide medical services. Nothing it provides is a diagnosis or prescription; decisions about any procedure or surgery must be made together with the clinic's medical staff.

2. Sign-up and your account

The Service is for foreigners who do not reside in Korea. You must enter accurate information when signing up, and you need to consent to the processing of personal information (see the Privacy Policy). A referral code is optional. You manage your own account and may not transfer or share it.

Users under 19 need a parent or guardian's consent for procedures and surgery.

People under 14 cannot sign up.

3. AI consultation and prices

AI-generated answers are for reference and may contain errors. None of them is personalized medical advice; the actual consultation with the connected clinic takes precedence. In an emergency, contact local emergency services immediately (119 in Korea).

The Service does not set prices. Procedure prices and conditions are decided and communicated by the clinic.

4. Relationship with clinics

Affiliated clinics are independent medical institutions and are not our employees or agents. The medical judgment, results, prices and schedule of any procedure or surgery are the clinic's responsibility. A booking is confirmed when the clinic confirms it, and the schedule may change or be cancelled for the clinic's reasons. You can request a cancellation in "My booking".

A skin-procedure booking made through the AI is a "booking request" and is confirmed only when the clinic approves it. If the clinic cannot take the requested date, the date must be rearranged. Surgery is not booked by the AI; you contact the clinic directly and proceed after a consultation.

5. Refunds

Refunds work in this order: (1) show your patient code and pay at the clinic; (2) upload your receipt in the Service after the visit; (3) the refund is paid after the clinic's confirmation of the visit and payment and the settlement deposit are confirmed.

The refund rate and amount are shown on screen and calculated in Korean won (KRW). The refund is paid in USDT on the TRC-20 network, so you must register your own TRC-20 wallet address. Assets sent to a wrong address or another network cannot be recovered, and that risk is yours. Payment may be delayed depending on readiness.

The refund applies only to surgery and procedure costs. Items unrelated to surgery or procedures, such as medication, tests, consultation fees and cosmetics, are not eligible, and the operations team confirms the refund amount based only on the surgery and procedure costs on the receipt. If the confirmed amount differs from the total on the receipt, the reason is shown on screen, and if the amount looks wrong you can contact the service's Telegram inquiry channel.

Refund rates differ by type of treatment (surgery / skin procedure). The receipt amount is split into a surgery part and a procedure part, and each part is calculated at its own rate. Our team confirms each refund request by cross-checking the receipt, the booking and the clinic's confirmation, and the amount or treatments may be corrected during this check.

Refund rates depend on whether you have a referral code. Without a code (partner code or official Seoul Miin code) the rate is 5%; with a code it is 10% for surgery and 7% for skin procedures. A referral code can be registered once, before your first refund request, and cannot be changed afterwards. The surgery and procedure parts of the same visit are paid together in a single transfer.

If a refund is found to have been obtained improperly, for example with false or duplicate receipts, we may cancel the payment or recover amounts already paid. Any tax or reporting duty in your country of residence on the refund is your own responsibility.

6. Prohibited conduct

You must not submit false information or receipts, use another person's code or account, interfere with the operation of the Service, scrape or copy it in bulk without permission, harass clinics or us, or use the Service for unlawful purposes.

7. Limitation of liability

The Service is provided "as is". To the extent permitted by law, we are not liable for harm arising from a clinic's medical care or for indirect or incidental damages arising from your use of the Service.

8. Changes to these terms

If these terms change, we update the effective date and version and post them on this page. Continuing to use the Service after a change means you accept the changed terms.

9. Governing law

These terms are governed by the laws of the Republic of Korea.

10. Contact

Questions about these terms: contact@seoulmiin.app · Telegram @GOOD_MAR (https://t.me/GOOD_MAR)